Meet the Team

Our team is the backbone of our business. Each individual member plays an integral part to the smooth running of the company. With years of experience running through our team of staff it ensures the service we provide is of the highest quality.
Dr Roger Mugford

Dr Roger Mugford

Founder

Dr Roger Mugford is a psychologist and farmer who introduced the concept of behavioural therapy to the veterinary profession by founding The Animal Behaviour Centre in 1979. Since then, his referral practice is seen as the leading authority in the field and has seen more than 50,000 pets. He invented the Halti headcollar plus other training and reward based behaviour aids distributed by the Company of Animals. Roger continues to invent and innovate better ways to live with and enjoy companion animals, tasked within two research groups “Animal Insights Limited” (incorporating the world renowned Animal Behaviour Centre) and Canine Cognition Limited. The latter invests in and supports the US-based enterprise PupPod LLC , which is developing clever learning and training systems for dogs.

 

Fiona WhelanFiona Whelan

Fiona Whelan

ABC Behaviourist Consultant

Fiona has been working at the Training and Behaviour Centre as a behaviour specialist since 2002, and previously ran her own training and behaviour establishment in Lincolnshire for seven years so has a wealth of experience as a behaviour counsellor.

Fiona studied Animal Science and Kennel and Cattery management at De Montfort University and is a full member of The CFBA (Canine & Feline Behaviour Association). She's a regular contributor in veterinary publications as well as being a popular speaker at veterinary congresses.

Fiona has always been passionate about rescue animals and her current menagerie includes; two horses, two rescue cats, two tortoises, three dogs including an Australian Cattle Dog (that is profoundly deaf) and two rescues from Ireland.

Karen Hill, TABC Centre ManagerKaren Hill

Karen Hill

ABC Clinic Manager

Karen has worked at the Training and Behaviour Centre since 1989 is responsible for its day to day running; being the first point of contact for pet owners and veterinary practices to arrange an appointment , book a training class or ask some basic advice on a pet’s behaviour.

Karen recommends the service she feels is best suited to resolve the client's problem and books them in accordingly. Karen controls all the clinic equipment, looks after the clients that come to see us and assists with consultations where necessary. She also provides follow up support for our clients, such as pet insurance claims.

Karen is also an experienced dog trainer and teaches Puppy Pre-School, Puppy Training classes and private lessons.

Kelly Steel

Kelly Steel

Trainer

Kelly started running dog training classes at the Animal Behaviour Centre in February 2018 and is a member of the Institute of Modern Dog Trainers (IMDT). Kelly has previously worked in kennels and regularly attends courses on dog training and behaviour. She spends her spare time with her six dogs, training, competing and teaching dog sports including agility and has recently become an accredited Canine Hoopers UK instructor.

Sarah Gibbs

Sarah Gibbs

Trainer

Sarah joined the company in 2016 and is one of our trainers at the centre. She is a full member of the Guild of Dog Trainers and also The Pet Professional Guild. She is also responsible for the day to day running of the training classes and is the first point of contact for anyone requiring training advice or to book a class or training session. She used to run her own business providing dog walking, training and boarding and was previously an Area Officer for Beagle Welfare. Sarah has an Advanced Diploma Canine Psychology, is fully canine and human first aid trained and has also studied Canine Nutrition. She is currently studying Canine Scent work with a view to running these classes soon. Sarah attends regular workshops as both a handler and a spectator to keep her knowledge up to date and loves nothing more than a new dog training book to get her teeth into! Sarah has two Beagles, Snoopy & Daisy and enjoys spending time with her family, reading and walking in her spare time.